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Returns

According to the European Directive 2011/83 the consumer has the right to request withdrawal within 14 days of delivery,

with us the days within which you can withdraw are 17, always starting from delivery.

 Send us the completed and signed Return/Exchange Form to the email address: info@cyl17.com.

For further information, read the appropriate section

With UPS courier

Standard shipping - Delivery times 3 - 5 working days

Express shipping Delivery times 48 - 72 working hours

The related costs will be indicated in the cart before confirming the order.

Once the order has been confirmed and the purchase has been completed, we will book the shipment and send you a copy of the waybill (LDV), by email to the address you have given us, so that you can check the progress on the website, by entering the identifier shown on the waybill at the top right, under the barcode, in the appropriate section (search).